City of Key West eTRAKiT User Guide
Contents
Register for a Public User Account
Searching and Viewing Permit Records
STEP 1. Enter Permit Information
STEP 2. Enter Contact Information
Welcome to the City of Key West online permit and project web
portal called eTRAKiT. Through eTRAKiT users can view records and check project
or permit status without logging in.
Public users that create an account will have the ability to
pay fees and view records in detail.
Contractor users that create an account will have the ability
to pay fees, apply for permits, schedule, and cancel inspections on their
permits, and view records in detail.
The website address for eTRAKiT is https://etrakit.cityofkeywest-fl.gov/eTRAKiT
You can also access the website through the City of Key West
homepage at https://www.cityofkeywest-fl.gov
by clicking on the On-line Permit/Application portal link under Quick
Links.
Click on “Setup an Account” and enter
the required information, click the CREATE ACCOUNT button.
Select the user type “Public” and
enter the username and password you have created.
To register as a CONTRACTOR, send
your name, complete contact information, e-mail, and state license number to building@cityofkeywest-fl.gov.
You will receive a username and password.
Select the user type “Contractor” and
select the business name from the username dropdown menu and enter your
password.
Enter search parameters (Street
Address, Permit Number, Permit Type, etc.), then select the parameter (Contains,
Begins With, etc.) and enter the value to search for, then click on the SEARCH
button.
Click on the row you would like to
view details on.
The permit record has tabs that can
be clicked on for details. Also, the Search Results appear to the left and can be
navigated while viewing permit records.
My Open Permit Applications: Applications
that are not completed and submitted will show up in this section. You can choose to complete or delete the
application.
My Active Permits: This section allows you to review the
status of submitted project applications and project summaries. To review this information, click the Permit
Number in the far-left column. To pay a
fee select the FEES DUE link.
My Active Inspections: This section
allows you to schedule, cancel, and review the status of inspections on
previously issued permits.
My Active Licenses: Check the status
of active or inactive licenses.
My Licenses for Renewals: Currently
expired licenses that will allow you to renew.
To apply for a permit, users must be
logged in.
Click on the Permit Application link
on the Dashboard. Please read the Permit Application Confirmation and click “I
Agree” then click CONTINUE.
Select the Permit Type and enter a
Short Description, any Notes, and a Job Value.
Enter part of the address and click
SEARCH. Select the correct address from the dropdown.
To add an attachment with site or installation information,
click the SELECT button in the attachment window at the bottom and select the
file from your computer, give a brief description of the information, and then
click UPLOAD.
Click NEXT STEP.
Please enter the Applicant, Owner,
and Contractor contact Information and click NEXT STEP.
This tab allows you to review your
application and make changes. Click NEXT STEP to process fee payment.
Checkout Summary displays the fee amount(s) that you are
about to proceed with. Click “PAY BY CREDIT CARD” to proceed. This will display
an Order Summary on our e-payment processor, Authorize.net.
Enter all card information and select
PAY.